Privacy Policy

Privacy Policy

At Marketcomparison, we are committed to an open, secure, and conscientious approach to managing your data. We acknowledge the significance of your personal information and take great care to ensure it is handled in a secure, sensitive, and fair manner.

This policy, alongside our Terms & Conditions, is designed to provide a transparent view of why Marketcomparison collects and processes your personal data, how we utilise it, and your rights regarding how we manage your data.

By accessing marketcomparison.co.uk, you agree to and accept the practices outlined in this Privacy Notice.

Why does Marketcomparison need my personal information?

We collect data for several reasons:
Primarily, your personal details are required to fulfil an order, respond to a request, or resolve a customer service query you have raised. This information is necessary for us to carry out your request and is collected as part of our standard business practices. For instance, we collect your address during checkout to ensure we can deliver your goods to the specified location.

We also retain certain personal information to communicate with you about our business activities, such as informing you of our latest products, deals, and promotions. However, we only do this when you have expressly consented to be added to our mailing list.

Additionally, some personal information is stored when you use our site to identify technical issues or improve the user experience. This generally includes secure server logs and is in line with industry best practices used by most websites.

We retain your details for as long as reasonably necessary to complete the aforementioned actions. For instance, if you purchase a product with a 10-year guarantee, we will store your information for this period to assist with any claims.

What personal data does Marketcomparison collect?

Information you provide: When you submit information via various forms on our website or through third-party partners, we store it within secure systems to fulfil your request. This may include:

Your name, address(es), telephone number, email address, payment details, and business information. If we wish to use your details beyond the agreed-upon actions, we will ask for your explicit consent. For instance, we will only add you to our email marketing list with your clear permission.

Marketcomparison does not sell your information to third parties. However, there are instances where we share your details to fulfil a specific purpose, as outlined below.

Information collected automatically:
When using the Marketcomparison website, we may gather information related to the technology you use to browse and your activity on the site. This could include:

Your IP address, browser type and version, device type, operating system, and interactions with products and pages.

How secure is my personal data?
Your personal data is stored securely and handled in line with the latest industry standards. For example:

When you input information into our website, we use Secure Socket Layer (SSL) software to transfer your details to our secure servers. You can verify our SSL certificate by clicking on the lock icon in your browser.

We store your data on highly secure servers that employ advanced security measures, similar to those used by thousands of companies worldwide.

Does Marketcomparison share my data with third parties?
On occasion, we may share your personal data to fulfil a specific request, such as processing an order. These third parties are service providers who assist in delivering the service you have requested. This includes, but is not limited to:

Payment processing providers
Delivery and logistics services
Email service providers
Customer service platforms
Finance providers
Fraud prevention agencies

These third-party providers are required to maintain a high level of security and are only permitted to use your information for the agreed-upon purpose. They process your data in accordance with this policy and relevant UK and EU regulations, such as the General Data Protection Regulation (GDPR).

What information can I access?
You are entitled to submit a Subject Access Request to understand what personal data Marketcomparison holds about you.

If you would like to make a request, please write to our Data Protection Committee, comprising representatives from various departments across our business. They can be reached at:

Alternatively, you may email us at info@marketcomparison.co.uk for faster assistance.

What choices do I have?
We require your personal information to complete key functions, such as delivering orders. However, you are free to choose not to provide this information, though it may prevent you from completing a purchase.

At multiple stages, you are given the option to opt into marketing communications, and we will respect your preferences both now and in the future. You can unsubscribe from marketing emails by clicking the Unsubscribe link in any marketing email. Transactional emails, such as order updates, will not be affected.

You also have the option to request that Marketcomparison deletes your data from our records. If you wish to do so, please contact our admin office in writing.

How do you use cookies?
Cookies are small, secure text files with unique identifiers that help us recognise you when you visit our site.

They assist us in understanding browser behaviour, shopping preferences, and advertising performance, and they enhance your overall shopping experience.

We also rely on cookies for essential website functions. For instance, when you navigate away from a product page, cookies remember whether you added the item to your basket.

We use cookies from third-party providers for analytics and advertising purposes, ensuring we deliver the best possible service. These cookies are anonymous and help us track site performance and the effectiveness of our advertising campaigns.

Can I opt out of cookies?
You can adjust cookie settings in your browser to manage or block cookies. Visit the links below to learn how to adjust settings for your specific browser:
Google Chrome
Safari
Firefox

Please note, restricting cookies may affect the functionality of the Marketcomparison website, and some core features may not work as intended.

If you experience issues placing an order, please call us on 02081234525, and we can process your order over the phone.

Who we are

Suggested text: Our website address is: https://marketcomparison.co.uk.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

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